FAQs

1. How do I determine my size? We have a detailed size guide available on our website which provides measurements for all our clothing. If you're in between sizes, we recommend going for the larger size for a more comfortable fit.

2. What payment methods do you accept? We accept all major credit cards (Visa, MasterCard, American Express) as well as PayPal, Apple Pay, and [any other methods you accept].

How long does delivery take? Our standard delivery times vary depending on the product and destination. We always aim to get your order to you as swiftly as possible. 

4. Can I return or exchange an item? Yes, we offer a 30-day return policy. Items should be returned in their original condition with tags attached. Please refer to our Returns & Exchanges page for more details.

5. Do you offer international shipping? We do offer shipping to many destinations outside our home country. International shipping specifics can vary. Feel free to reach out if you have questions about your location!

6. How can I track my order? Once your order is dispatched, you will receive a tracking number via email. You can use this number to track your package in real time on our website.

7. The item I want is out of stock. Will it be restocked? We do our best to restock popular items. Sign up for our newsletter or follow us on social media to stay updated on restocks and new arrivals.

8. Is my personal information secure? Absolutely! We use advanced encryption and security measures to protect your personal information. We never store credit card details and do not share your personal information with third parties.

9. Do you have a physical store location? Currently, we are an online-exclusive boutique. This allows us to bring our customers a wider range of exclusive products at competitive prices.

10. How can I contact customer service? You can reach our customer service team by emailing [info@poshlibq.com] or by using the Contact Us form on our website. We aim to respond to all queries within 24 hours.